Answering services are third-party organizations that perform inbound and outbound business communications for clients. They execute these business communications remotely, outside the walls of the businesses which they serve. The term “after-office” refers to any time outside of regular business hours. After-office answering services are also referred to as off-hours answering services, weekend answering services, evening answering services, and 24-hour answering services.
When customers call after business hours, and there is nobody present, you can lose out on opportunities for new business. An after-office answering service allows you to replace your voicemail with a live receptionist who can direct callers to an appropriate solution. After-office answering services are designed to help you extend your business hours even if your main office isn’t open. Such a service gives current clients and prospects access to your company around the clock.
A 2011 Consumer Reports survey showed that people who could not reach a human on the other end of a business line rated their irritability at 8.9 out of 10. Without an after-hours answering service, you’re risking your reputation with your clients and limiting your business's earnings.
How Can We Help?
Are you missing essential calls after your office is closed?
Do you need to maintain constant availability?
We at The Allied Outsourcing are happy to help.
Our After Office Answering Service can help!
We deliver more than your typical answering service by combining client service with leading technology personalized for your business. Our after-office answering services are customized to meet your business needs.
Our answering team will script exactly what you would like us to say to your clients, from the way we answer the line to the way we say goodbye.
Our answering team learns the ins and outs of your business so that general questions can be answered quickly.
Once the call is done, any message taken is delivered to you based on your specific instructions.
We seamlessly train our agents to understand critical aspects of your business, and services. That means your clients will always have a clear understanding of how you can serve them anytime they call.
With our after-office answering service, you’ll be virtually available 24 hours a day, 7 days a week, 365 days a year. Available without a large expense, our services are flexible and designed to supplement your existing operation.
Your clients deserve the best and so do you.
Say goodbye to voice mail and hello to our after-office answering service.